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Support and contact

Use this page when you need help choosing an integration path, debugging an implementation, or routing a security or privacy request.

Self-serve first​

Start with these pages before opening a support request:

Contact Kalima when​

  • you need help picking the right integration path
  • your production or QA environment configuration is unclear
  • a project key or endpoint appears correct but still fails
  • your team needs onboarding help for dashboard or translator workflows
  • procurement or security review requires clarifying public claims

Channels​

  • Contact form: https://kalima.digital/contact
  • Email: info@kalima.digital

Include this in every support request​

  • company name
  • project key
  • environment (prod or qa)
  • integration path (script, api, wordpress, or shopify)
  • exact error or unexpected behavior
  • one copy-paste request or screenshot where possible

Security and privacy requests​

Use info@kalima.digital for:

  • security disclosures
  • client security questionnaires
  • GDPR or privacy-related questions

Support

Need onboarding help?

If your team wants a guided rollout, contact Kalima with your preferred integration path and target launch date.

Contact KalimaEmail info@kalima.digital